There are plenty of Design Thinking Programs. Many claim to teach HR teams human-centred design. But these programs are often delivered by trainers who've never worked in HR. They are not HR training programs. This HR training program is designed and delivered by an experienced HR Executive and HR/Leadership Educator. Modernise your HR skills & learn the tools to design exceptional employee experiences.
Traditional HR teams are often populated by people who see their role to protect the organisation, avoid risk and ensure consistency. This type of HR function is becoming less valued. What is valuable is a HR function that can improve the employee experience so talented people work at their most productive. One way HR can transform itself is to incorporate design thinking into its people-design strategies.
It is time for HR to reinvent itself by incorporating Design Thinking into its people strategies. This one-day, fast-paced HR training program will equip HR Leaders with the necessary tools and skills to move away from "process design" to "human-centred design".
Design Thinking isn't just a 'nice to have', it's a necessity for the modern 21st Century HR Leader who wants to drive organisational change and remain competitive in a highly competitive profession.
Kristyn Haywood introduces the Design Thinking for HR Masterclass
"What we are seeing is a fundamental mismatch between companies’ demand for talent and the number of workers willing to supply it. Employers continue to rely on traditional levers to attract and retain people, including compensation, titles, and advancement opportunities. Those factors are important, particularly for a large reservoir of workers we call “traditionalists.” However, the COVID-19 pandemic has led more and more people to reevaluate what they want from a job—and from life—which is creating a large pool of active and potential workers who are shunning the traditionalist path." McKinsay Quarterly - July 2022
According to Alistair Cox, the CEO of Hays, in his article "The Great Resignation": Why are so many thinking about quitting? there are seven major reasons people quit:
Designing employee experiences using design thinking and human-centred design principles is an ESSENTIAL part of the SOLUTION to The Great Resignation. Human Resources Practioners learn how to understand the unmet needs (the first step in design thinking) of employees before they join The Great Resignation. HR training programs are changing to adapt to these unprecedented times.
Map out the organisation's Value Proposition using Design Thinking tools and methods.
Practical explanation of the 5-phase Design Thinking Model.
Interactive Exercise to learn the 8 Mindsets of Design Thinking.
Experiential Exercise to create two ’Empathy Maps’ using pre-work interviews.
Group exercise to map the full employment lifecycle from the employee’s perspective.
Experiential exercise to design an ‘Employee On boarding’ experience using a live journey map.
International Leadership Educator, HR Executive and HR design thinker, Kristyn Haywood, will lead your Masterclass, outlining the 5 phases of design thinking and the philosophies behind each of them in order to design an employee experience where your people feel compelled to offer their intellectual, emotional and spiritual energy to their work and organisation.
Kristyn will walk you through the design thinking process, offering practical real-world examples at each of the following phases: Empathise, Define, Ideate, Prototype and Test. By using this simple process with its underlying philosophies such as ‘design as if you are wrong and test as if you are right', HR Leaders can reimagine tired, traditional HR programs throughout the employee lifecycle.
The design thinking methodology along with its philosophies provides rapid, innovative, and simple ways to attract, retain, grow, and motivate a workforce that has more choices to ‘stay or go’ than ever before. Business leaders expect HR’s role to be heavily focused on designing employee experiences that help attract and retain its most precious resource. Without a top-notch workforce, HR cannot hope to strongly support the C-Suit to solve its business challenges.
The ultimate employee experience has connection at its core; connection to the organisation’s purpose, connection to the work, connection to each other and connection to oneself.
The design thinking philosophies shared in this dynamic Masterclass offer business leaders and HR professionals a personal experience; an invitation to step out of a traditionally hierarchical approach to designing programs and into a deeply human one.
The HR training program will support you to become an agile HR Leader that can design employee experiences to inspire your workforce.
Whether face-to-face or online this workshop includes vibrant discussions, practical activities and experimenting with the HR design thinking tools in real-time.
An unmissable HR training program for HR professionals and Business Leaders to reinvent themselves by incorporating Design Thinking into their style of leadership.