An empathy map helps HR practitioners learn about the specific needs of an employee group so they can improve the employee experience
An employee journey map is a visual storyline of every engagement an employee has within each point of their employment lifecycle with your company
We use the five-stage design thinking model proposed by the Hasso Plattner Institute of Design at Stanford (the d.school). They are world-renowned for the way they teach and apply design thinking
Design Thinking is both a process and a mindset. When creating an exceptional employee experience it is vital to understand the people you are designing for. Empathy is the key ingredient
The employee lifecycle is simply their journey with your company. Employees often look at this lifecycle very differently. For example, what you call onboarding they call joining. It's important to see the cycle from their point of view
A storyboard is a visual representation of how a story will play out, scene by scene. We use storyboarding to create new HR programs. For example, we could redesign an entire induction program using storyboarding
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