design thinking for hr leaders masterclass
MASTERCLASS OVERVIEW
International Leadership Educator, HR Executive and HR design thinker, Kristyn Haywood, will lead your Masterclass, outlining the 5 phases of design thinking and the philosophies behind each of them in order to design an employee experience where your people feel compelled to offer their intellectual, emotional and spiritual energy to their work and organisation.
Kristyn will walk you through the design thinking process, offering practical real-world examples at each of the following phases: Empathise, Define, Ideate, Prototype and Test. By using this simple process with its underlying philosophies such as ‘design as if you are wrong and test as if you are right', HR Leaders can reimagine tired, traditional HR programs throughout the employee lifecycle.
The design thinking methodology along with its philosophies provides rapid, innovative, and simple ways to attract, retain, grow, and motivate a workforce that has more choices to ‘stay or go’ than ever before. Business leaders expect HR’s role to be heavily focused on designing employee experiences that help attract and retain its most precious resource. Without a top-notch workforce, HR cannot hope to strongly support the C-Suit to solve its business challenges.
The ultimate employee experience has a connection at its core; connection to the organisation’s purpose, connection to the work, connection to each other and connection to oneself.
DESIGN THINKING PHILOSOPHIES
The design thinking philosophies shared in this dynamic Masterclass offer business leaders and HR professionals a personal experience; an invitation to step out of a traditional hierarchical headspace and into a deeply human one.
WORKSHOP APPROACH
The workshop will support you to become an agile HR Leader that can design employee experiences to inspire your workforce.
Whether face-to-face or online this workshop includes vibrant discussions, practical activities and experimenting with the HR design thinking tools in real-time.
- Fast-paced, fun, interactive, creative and wildly different from many traditional Masterclasses.
- A workshop designed and developed by Kristyn Haywood with practical, real-time HR designs at varying points of the employee lifecycle.
- Ample time for interaction and discussion with Kristyn Haywood.
- Opportunity to test a story-boarding tool that has the power to immediately enhance your employee experience offering.
- Interaction with Q&A at the end of the session
WHAT YOU WILL LEARN
An unmissable opportunity for HR professionals and Business Leaders to reinvent themselves by incorporating Design Thinking into their people strategies. This fast-paced Masterclass will present the tools and mindset to move away from "process design" to "human-centred design".
ABOUT THE WORKSHOP
Workshop Topics
Learning Outcomes
Learning Outcomes
- Outline the new ‘HR Value Proposition’ and its strong link with Design Thinking.
- Practical explanation of the 5-phase Design Thinking Model.
- Experiential exercise to practice using the Design Thinking model.
- Interactive Exercise to learn the 8 Mindsets of Design Thinking.
- Experiential Exercise to design two ’Empathy Maps’ using pre-work mater
- Outline the new ‘HR Value Proposition’ and its strong link with Design Thinking.
- Practical explanation of the 5-phase Design Thinking Model.
- Experiential exercise to practice using the Design Thinking model.
- Interactive Exercise to learn the 8 Mindsets of Design Thinking.
- Experiential Exercise to design two ’Empathy Maps’ using pre-work materials.
- Group exercise to map the full employment lifecycle from the employee’s perspective.
- Experiential exercise to design ‘Employee On boarding’ experience using a live journey map.
- Group exercise to design an onboarding storyboard to implement at work.
- Group feedback exercise to share designs and gather ideas for the next iteration.
Learning Outcomes
Learning Outcomes
Learning Outcomes
- Shift your mindset away from designing top-down, centrally distributed HR programs.
- Understand the value of designing all HR programs with the employee at the centre.
- Analyse and discuss design thinking and implications across the HR context.
- Create and communicate end-user driven solutions to HR problems or opportunities such as employee en
- Shift your mindset away from designing top-down, centrally distributed HR programs.
- Understand the value of designing all HR programs with the employee at the centre.
- Analyse and discuss design thinking and implications across the HR context.
- Create and communicate end-user driven solutions to HR problems or opportunities such as employee engagement, organisational design and attracting talent.
- Map the Employment Lifecycle from the employee's point of view to improve all employee experiences.
- Reduce risk and accelerate learning through rapid testing and feedback loops.
- Problem-find and reframe problems in a way that enables HR to develop a culture of innovation.
- Map the employee journey to identify touchpoints and needs and redesign the employee experience.
Dynamic Workshop
Learning Outcomes
Dynamic Workshop
- This workshop is fast-paced, fun, interactive, creative and wildly different from many traditional training programs. This virtual program mirrors activities you would find in a training room including vibrant discussions, practical activities and experimenting with the tools in real-time.
- This workshop is specifically for HR professional
- This workshop is fast-paced, fun, interactive, creative and wildly different from many traditional training programs. This virtual program mirrors activities you would find in a training room including vibrant discussions, practical activities and experimenting with the tools in real-time.
- This workshop is specifically for HR professionals including L&D, OD, HR generalists and Remuneration and Benefits Managers who want to accelerate innovation within their organisation and to learn about Employee-Centered Design to improve the Employee Experience across the employment lifecycle.
- We believe that a course is only as good as what happens afterwards. Therefore, an individual follow-up coaching session with the Facilitator of this program is included in your fee if you select the course + coaching option.
- You will get loads of resources including e-books to use back in the workplace to help start your design thinking journey straight away.