Experience our One-Day “Design Thinking for HR Leaders” either in-house or in a public forum.

“A fantastic introduction to design thinking for HR. A ‘must do’ to remain competitive in our field.”
Kimberley Calabria. HR Business Partner – Thales Australia

It is time for HR to reinvent itself by incorporating Design Thinking into its people strategies. This one-day fast-paced program will equip HR Leaders with the necessary tools and skills to move away from “process design” to “human-centred design”

Learning Outcomes:

  • Shift your mindset away from designing top-down, centrally distributed HR programs.
  • Understand the value of designing all HR programs with the employee at the centre.
  • Analyse and discuss design thinking and implications across the HR context.
  • Create and communicate end-user driven solutions to HR problems or opportunities such as employee engagement, organisational design and attracting talent.
  • Map the Employee Lifecycle and plan how to improve the employee
  • Reduce risk and accelerate learning through rapid testing and feedback loops.
  • Problem-find and reframe problems in a way that enables HR to develop a culture of innovation.
  • Map the employee journey to identify touchpoints and needs and redesign the employee experience.
  • Use storyboarding to create a brand new employee experience with the employee at the centre.
  • Become a HR Leader that is comfortable operating in ambiguity and uncertainty with sophisticated tools.
Design Thinking isn’t just a ‘nice to have’, it’s a necessity for the modern 21st Century HR Leader who wants to drive organisational change and remain competitive in a highly competitive profession.

What others are saying about this program:

“HR is being disrupted and design thinking is key to the employee experience. This workshop kept a great pace and was engaging and practical. Loved it!” – Liz Duncan – Manager, Talent Acquisition at UniSuper
“A hands-on, practical day breaking down design thinking theory in a way that can bring problems to life in an organisation.” – Yvette Cachia – Group Executive, People and Legal at Primary Healthcare
“A practical workshop with tools and techniques that can be applied immediately. I learned how to take Empathy and use it to design employee experiences. An energetic, inspirational day. Thank you!” – Zena Boaks – CHRO, Audi Australia
“A fantastic introduction to design thinking for HR. A ‘must do’ to remain competitive in our field.” – Kimberley Calabria, HR Business Partner, Thales Australia
“Great program – very insightful. The facilitator is very knowledgeable and passionate.” – Maria Lytsioulis, National Human Resources Manager, Primary Healthcare

What organisations send people to our workshops?

Our public workshops typically draw a lively mix of people from business, non-profits, government and education, all eager to update their HR skills to include employee-centred design.


Three to four weeks before the commencement of the workshop you will receive the pre-reading and pre-work. The pre-work involves interviewing friends and colleagues. It’s fun!

What should I bring?

All materials are supplied including plenty of brightly coloured post-it notes and sharpies. Design Thinking for HR leaders is a new way of designing HR programs so the most important thing you can bring is an intention to learn something completely new. Come with an open mindset and we supply the rest (morning tea, lunch and afternoon tea).

After the Workshop

You will get loads of Resources to use back in the workplace to help you start your design thinking journey in your organisation. You will also get the opportunity to use our digital platform to embed your learning.

16 March, 2021. 9.00AM – 5.30PM

Cliftons, 60 Margaret Street, Sydney